AI
Let's say one exec stakes their career on building the company's future on one tech vendor. Massive budgets are spent. Three years later, it's obviously wrong. But that person can't allow change because it means admitting failure. So the entire organisation slows down. Months are lost in
AI
Cognizant’s VP of Insurance, David Sexton, has forced a hard question into the boardroom. When a hiring request lands, directors now ask not only if a role is essential but whether AI could do it instead. This is no longer an experiment. Sexton points out that much of what insurance
Leadership
I once showed a board they had a client trying to spend another $30 million with them, and no one in sales, customer, delivery or leadership had done anything about it. There I was, like Rafiki holding up the Lion King to the sun and its worshippers: “Here is your client, who has asked
AI
Welcome to the AI Roundup The UK government’s internal trial of Microsoft 365 Copilot failed to deliver the expected productivity gains. Despite Copilot’s ability to generate meeting notes and email drafts, the pilot found no measurable improvements in efficiency. Micro1 raised $35 million
Leadership
The future of software delivery depends not just on how fast you move but on how smartly and responsibly you do it. Software teams are delivering faster but often at the cost of quality. Sixty-three percent deploy untested code and 42 percent lose over $1 million a year to software issues.
AI
Klarna is shaking the tree in its recent announcement it will kill Salesforce and Workday SaaS applications to replace them with AI-created software. CEO Sebastian Siemiatkowski stated: "There are large ongoing internal initiatives that are a combination of AI, standardization, and
AI
Ever had buyer's remorse? Maybe that mandolin you bought hungover at university you were convinced was a good idea until you sobered up? No? Just me then. Well that's what's happening right now with the millions of dollars sank into AI over the last year. Yes - there are some use cases
Growth
A report from the London School of Economics’ Centre for Economic Performance highlights one of the biggest macroeconomic issues few are talking about in the run up to the election – productivity. The report says: * GDP per capita has experienced weak growth over the past 14 years. Its
AI
A group of universities in the UK – who shall remain nameless – are trialling an Artificial Intelligence tool for essay and test marking. It’s incredible – I’ve seen it working myself. A lecturer may take 20 minutes to read and mark an essay. Dissertations longer. Their feedback may not be
AI
Last week, I was with AI-outage-prediction company Hortium at the Retail Technology show at Olympia. Why was that? WhatApp, Instagram and a string of retailers including McDonalds and ultimate champion dealer of the sausage roll, Greggs, have all suffered outages over the last year that
Geopolitics
And how to cut costs from useless tech apps Hi guys I’m late with the Executive Summary because I’ve been out meeting people at events. So here’s what I learned this week: 1 – Is war coming? I went to the Cavalry and Guards Club for a Firstlight Trust charity event hosted by Dorinda
Leadership
Be Direct How many times have you heard: “Oh, I love this. We’ll do something.” Too many. Then you spend the next few weeks chasing for the next meeting. And nothing. There is something about people pleasers that prevents them from telling the truth. They could just say: “I like it, but
